Privacy Policy — Hiprosuite

Hiprosuite ("we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use the Hiprosuite ERP platform, including our website, web application, and mobile app.

1. Information We Collect

We collect the following types of information when you register and use Hiprosuite:

Account information: Full name, email address, phone number, job role, and company name.
Company data: Business name, industry, address, and subscription details.
Usage data: Actions performed within the platform such as projects created, tasks completed, purchase orders raised, and timesheets submitted.
Device information: Device type, operating system, and push notification tokens (mobile app only).
Uploaded files: Documents, images, and signatures uploaded as part of normal platform use (e.g. purchase order attachments, employee profile pictures).

2. How We Use Your Information

We use the information we collect to:

Create and manage your company workspace and user accounts.
Deliver the ERP features you have subscribed to.
Send email verification and account security messages.
Send WhatsApp OTP codes for identity verification during signup.
Process subscription payments and manage billing.
Send important platform updates and notifications relevant to your account.
Monitor platform performance and fix issues.

3. How We Share Your Information

We do not sell your personal data. We only share your data with trusted third-party service providers necessary to operate the platform:

Google Cloud Platform: Hosting, database, and file storage (Google Cloud Run, Cloud SQL, Cloud Storage).
Meta (WhatsApp Business API): For sending OTP verification messages during signup.
Paystack / Flutterwave / Monnify: For processing subscription payments (depending on your selected gateway).
Gmail (SMTP): For sending system email notifications.

All third-party providers are bound by data processing agreements and are not permitted to use your data for their own purposes.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide the service. If you close your account, we will delete your personal data within 30 days, except where we are required by law to retain it longer.

5. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS/TLS), secure cloud storage, and role-based access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of inaccurate data.
Request deletion of your data (subject to legal obligations).
Withdraw consent for data processing where consent is the legal basis.
Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at support@hiprosuite.com.

7. Cookies

The Hiprosuite web platform uses session cookies necessary for authentication and security. We do not use advertising or tracking cookies.

8. Children's Privacy

Hiprosuite is a business tool intended for use by adults (18 years and older). We do not knowingly collect data from anyone under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of any significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@hiprosuite.com
Website: https://hiprosuite.com